Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Which Product is right for me?
For a fully shaded outdoor location, we recommend our Partial Sun TV. Here’s a quick overview:
• Deck Pro 2.0 – Excellent balance of performance and durability with 1000‑nit brightness and Google TV system. Ideal for partial sun or shaded outdoor areas.
• Deck Pro QLED 2.0 – Upgraded QLED display for richer colors and contrast, perfect if you want a more vivid picture outdoors.
• Gaming Series (120 Hz) – If you plan on gaming or sports viewing, this is optimized for smooth motion.
How long will it take to get my orders?
For orders within the UK, delivery typically takes 2–3 business days after the order is placed. For Jersey, Guernsey, and the Isle of Man, delivery typically takes around one week after the order is placed.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. For full details, including eligibility and return conditions, please refer to our Return & Refund Policy page.
What is your warranty policy?
Every Sylvox TV sold in the UK is backed by a 2-year manufacturer warranty. Commercial display models come with a 3-year warranty, while the 110-inch model is covered by a 5-year warranty.



